Affordable IT Solutions



We've got IT covered.



Did Outlook crash again? Computer not booting up? Unable to find your printer? NEXUS IT covers all aspects of IT at very affordable rates. We are able to quickly identify the problem from all the endless possibilities and provide a viable action plan to solve the problem at hand.


*On-site & Online support options available.



ON-SITE IT SUPPORT SPECIALISTS IN POLOKWANE



(R400 per hour)



Direct access to the system eliminates the limitations of a remote connection. Being on-site allows us physical access to computer hardware, printing hardware, BIOS, non-internet connected devices and more. Ww offer better capabilities and efficiency without delays of an unstable internet connection.



NEXUS IT provides software assistance from anywhere



(R350 per hour)



Most issues can be resolved without physically needing to be at the affected system. Get almost instantaneous help via a remote connection.



Frequently asked questions



Can you speed up my laptop / desktop?



Yes, the very first thing we do is take a look at system specifications and run some diagnostics if deemed necessary; Then we take a look at which software uses the system's resources. Accordingly we will advise the best plan of action. Should hardware upgrades be needed, we will provide a cost-effective long term solution as well as explain our reasoning for the solution in an easily understandable way.



How does it work if I need to order hardware?



Depending on the urgency of the situation and which parts are to be ordered, we will either place an order with our trusty suppliers or purchase the stock locally.



Do you have any call-out fees or other extra fees when collecting stock locally?



No, our hourly fee is all-inclusive of travel.



Do you give refunds?



No, we are paid for the time spent providing valuable support and expert knowledge.



Do your products have a warranty?



Yes, depending on which new product you purchase, warranties can range anywhere from 1 - 5 years. Some select products have a (limited) lifetime warranty.